In This Podcast Episode

Rob McNealy interviews Ralph Young of Word of Mouth Marketing about using customer relationship marketing to communicate with existing clients to generate referrals.

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Ralph Young’s Bio

Ralph Young has been in the marketing business for 32 years, and his most recent venture is Word of Mouth Marketing, a company that builds relationships with clients by corresponding with them in a way that builds relationships after they are done doing business with them.

Ralph is a Business Consultant and Marketing Strategist, specializing in networking, customer relationship development, sales training, marketing & executive skill development. He offers consulting and training in innovative marketing and performance tactics that significantly improve business growth and profitability.

Tags: customer relationships, Marketing, podcast, Ralph Young, referrals, word of mouth

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